FAQ

Here you’ll find answers to the most commonly asked questions.

  • Production delay is 15 days.

  • Delivery typically takes between 5-7 days, facilitated through shipping providers such as UPS, DHL, and FedEx.

    Factors such as location, weather condition and more may affect exact delivery times. 

  • We ship all across the globe. Shipping costs are as follows:

    USA & CANADA: FREE SHIPPING

    ANYWHERE ELSE: $150 USD SHIPPING COST

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  • Yes, our products are crafted for durability and longevity. Our frames are meticulously constructed from stainless steel, providing robustness and a premium feel.

    Each piece of artwork is printed using a method that ensures it to be completely scratch proof.

    Furthermore, the artwork is applied to polycarbonate sheets, renowned for their exceptional strength—being 100 times stronger than acrylic.

    This combination of materials guarantees that our nightlife supplies endure the energetic environments of nightclubs and restaurants, maintaining their quality and appearance over time.

  • Yes, we provide repair services exclusively for products purchased from Drip. Our dedication to quality and craftsmanship ensures that our nightlife supplies are designed to be easily repairable if needed. Each item is manufactured with screws instead of glue, facilitating straightforward repairs to maintain your satisfaction with our products over time.

  • Drip is backed by the confidence of leading brands in the hospitality industry. We are their preferred partner because we streamline the entire process for you—from manufacturing to doorstep delivery. With us, there's no hassle or back-and-forth; simply place your order and leave the rest to us.

    Our commitment to excellence ensures that every step of the way, your experience is seamless and worry-free. Join the ranks of industry leaders who rely on us for top-quality nightlife supplies, and discover why Drip is the best.

  • Once your order is placed, production begins, typically taking 15-20 days. Upon completion, your product will ship, and you will receive a tracking number via UPS, DHL, or FedEx. Use this tracking number to monitor the shipping status of your order and stay updated on its progress.

  • Yes, we provide rental services primarily to production companies, concerts, festivals, and major event organizations. We carefully select our rental partners based on specific criteria. To inquire about renting our products, please fill out the form on our rental page, and our team will promptly respond to your request.

  • No, we do not accept returns or exchanges on our custom-built products since each item is personalized and tailored specifically to your brand. Our products are not generic. However, our accessory products are eligible for returns or exchanges.

  • Yes, we offer extensive customization options beyond our website product customizer. Our team of seasoned artists can transform your concept into a detailed artistic design.

    Once approved, we will manufacture your unique product exactly as envisioned.

    If you're interested in this service, please contact us at INFO@DRIPENTERTAINMENT.CA.